NYX Hotel Warsaw by Leonardo Hotels

The room has all you need for your stay, I very much appreciate the coffee machine and the water boiler. The bathroom is very spacious like the entire room, bed very comfortable. Not much interaction with the hotel staff but when needed they were very quick in their response/resolution.

I booked this hotel very last min whilst travelling alone. The receptionist was exceptional, a lovely guy who was very helpful. The room was lovely - the only reason it hasn't received 10/10 is because I booked a double room but was given twin beds. I couldn't be bothered to go back to reception to ask to change the room. The bed was so comfortable though, nice decor and everything I needed. A short walk to Central Station, where I had an early train to catch. Would definitely stay here next time I need a hotel in Warsaw.

The hotel is fantastic: stylish, modern, and featuring unique interior design details. The room was spotless, and everything looked perfect. Housekeeping was performed daily, with water being refreshed – a delightful touch. The check-in process was expedited by the online form option, which saved time and reduced the wait at the reception. Whenever I wasn’t sure about something (like where to go or what to buy), I always asked the housekeeping team, as the reception was constantly busy. These super cool and friendly ladies, who seem to know everything, truly deserve recognition by the management. Breakfast was amazing! There was a wide selection of dishes, including plenty of options for vegans. What stood out the most was Elena, a chef from Ukraine (Zaporizhzhia). Her omelets were simply outstanding, and it was a pleasure to chat with her—she is both intelligent and polite. A few downsides: there was no access to Netflix or YouTube in the room, despite the remote featuring a Netflix button, which was a bit disappointing. Additionally, many of the cups at breakfast were chipped, which is unacceptable – I had to go through about ten before finding one in good condition. Overall, the hotel staff was friendly and professional. The breakfast team worked efficiently, ensuring that all tables were kept clean and tidy at all times. With a few improvements, the experience would be absolutely perfect!

Friendly, professional staff. Would like to mention especially, the kindness of the front desk recepcionist, Alicja, who helped with earlier check in. Superior room at the 16th floor impressive both in size and panoramic view which can really could take one's breath away. The location is ideal. Close distance walk to all options of public transportation and from attractions like the palace of culture and science or the Zloty mall. Ate once Dinner at the hotel's restaurant, recommended. There is also a few excellent cafе's and restaurants at the Buisness tower lobby which is literally connected to the hotel's entrance. Warsaw is safe, welcoming and interesting city. Enjoy.

Great hotel! I have only positive things to say about it, and we thoroughly enjoyed our stay. Firstly, the location is amazing. Most travelers choose to stay in hotels that are in the 'Centrum' area of Warsaw, but I found the NYX location even better. It is a 2 minute walk from the main central station ("Centralna") which allowed us to take all means of transportation (we mostly used trams & buses, but also Metro and Trains are there) to every part of the city and outside of it. The underground passage that leads to said station also leads to the huge mall ("Złote Tarasy") which is great! You have everything you need nearby. And when it got cold outside (it was quite cold in late October), we used these passages frequently to get around. Around the hotel you have 3 convenient stores ("Zabka") in case you need anything, and many many good restaurants in walking or tram distance! And of course it is very near the Palace of Culture and Science building, and city center. We highly enjoyed the location of it. As for the room itself - we got the suite, and it was absolutely wonderful. It was like an apartment with 2 rooms, living room and bed room. Huge shower and 2 bathrooms. We took it since me & my husband had to work from there for several days, apart from being on vacation, so we stayed there for a whole week and enjoyed the room very much. Wifi was good, we could work peacefully in the living room as we intended to. The room was very clean, and was well-cleaned daily, and every day we got 2 new bottles of water. Reception is 24/7 and friendly. We also think that for the size of the room and a week's stay - the price was very good (we got a genius discount and it made for a great deal for the suite). I will highly recommend this hotel to people visiting Warsaw!